By accessing or using Pright ("the Service"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you may not use the Service. These terms apply to all users, including workspace owners, administrators, and team members. If you're accepting these Terms on behalf of a company, you represent that you have authority to bind that company.
Pright is an AI-powered team interaction intelligence platform that helps teams log, organize, and analyze their business relationships and communications. The Service includes a web application, chat-channel capture (WhatsApp, Slack, Discord), and programmatic access via API keys and MCP (Model Context Protocol) connectors. Features and AI capabilities may be added, changed, or removed over time as the product evolves.
You must be at least 18 years old to use the Service. You must provide accurate information when creating an account and keep it up to date. You are responsible for maintaining the security of your credentials and for all activity that occurs under your account, whether or not you authorized it — notify us immediately at hello@pright.so if you suspect unauthorized access. Workspace owners and admins are responsible for the accounts, access levels, and data of all members they invite, and for ensuring team members comply with these Terms.
You agree not to: store or process unlawful, infringing, or harmful content; attempt to gain unauthorized access to any part of the Service or another workspace's data; interfere with, disrupt, or place undue load on the Service's infrastructure; reverse engineer, decompile, or extract the Service's proprietary AI prompts, models, or logic; use the API or MCP access to build a competing product; scrape or bulk-export data beyond normal use; or resell, sublicense, or provide access to the Service to third parties without our written permission.
You retain full ownership of all content you submit to Pright — including interaction logs, entity records, notes, tasks, and any files you upload. By submitting content, you grant us a limited, non-exclusive license to store, process, and display it solely to provide the Service to you and your workspace. We do not claim ownership over your content, do not use it to train AI models (ours or any third party's), and will not access it except as needed to operate, secure, or support the Service, or as you direct.
Pright uses AI to parse logs, extract entities, generate summaries, suggest tasks, infer sentiment/urgency/pipeline stage, and answer questions through Ask Pright. AI-generated content is provided for informational purposes only, may be incomplete or inaccurate, and does not constitute professional, legal, financial, or business advice. You are responsible for reviewing and verifying AI outputs before relying on or acting on them. We are not liable for decisions made based on AI-generated content.
Workspace admins may generate API keys to access Pright programmatically, including via MCP connectors for use with AI assistants. You are responsible for keeping API keys confidential and for all activity performed using them. We may rate-limit or throttle API/MCP usage to protect Service stability, and may revoke keys used in violation of these Terms.
Pright offers a free plan (subject to usage limits, such as a maximum number of entities) and paid plans billed per seat, per month, in advance. Payments are processed by our third-party payment processor (Moyasar); we do not store your full card details. Subscriptions renew automatically each billing period unless cancelled beforehand. Payments are non-refundable except where required by applicable consumer-protection law. We reserve the right to change pricing with at least 30 days' notice to existing subscribers. Failure to pay may result in suspension or downgrade of your account after reasonable notice.
Our collection and use of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the data practices described there, including the use of the sub-processors listed in that policy.
The Pright name, logo, product design, and underlying technology are owned by us and protected by intellectual property laws. Nothing in these Terms grants you any right to use our trademarks, trade names, or branding without our prior written consent.
If you send us feedback, suggestions, or ideas about the Service, you grant us an unrestricted, royalty-free, perpetual license to use them for any purpose, without any obligation to you.
We may offer beta, preview, or experimental features (including new AI capabilities) that are still under development. These are provided "as is," may be changed or discontinued at any time without notice, and may be less reliable than generally-available features.
You may cancel your account at any time from workspace settings. We may suspend or terminate your account if you violate these Terms, pose a security risk, or fail to pay applicable fees after notice. Upon termination, your data will be retained for 30 days before permanent deletion, giving you time to export it. Sections that by their nature should survive termination — including Your content, Intellectual property, Disclaimers, Indemnification, and Limitation of liability — will survive.
The Service is provided "as is" and "as available," without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, secure, or free of harmful components, or that AI-generated output will be accurate or complete. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
You agree to indemnify and hold us harmless from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your use of the Service, your content, or your violation of these Terms or applicable law.
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising from your use of the Service. Our total liability for any claim arising from the Service shall not exceed the amount you paid us in the 12 months preceding the claim.
The Service relies on infrastructure and AI providers subject to export control and economic sanctions laws (including those of the United States). You represent that you are not located in, or a national of, a country or region subject to comprehensive sanctions, and are not on any restricted-party list, and that you will not use the Service in violation of applicable export control or sanctions law.
We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including outages at our infrastructure or AI providers, natural disasters, war, or governmental action.
You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets. If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect. These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the Service. Our failure to enforce any provision is not a waiver of our right to do so later.
We may update these Terms from time to time. We will notify you of material changes via email or an in-app notice at least 14 days before they take effect. Continued use of the Service after changes take effect constitutes your acceptance of the updated Terms.
These Terms are governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia, without regard to conflict-of-law principles. Any disputes arising from these Terms or the Service shall first be addressed through good-faith negotiation; if unresolved, disputes shall be submitted to binding arbitration administered by the Saudi Center for Commercial Arbitration (SCCA), seated in Jeddah, Kingdom of Saudi Arabia, except where applicable consumer-protection law provides otherwise.
Pright is operated by Almotabaa Alarabiya Ltd., King Abdulaziz Road, The Space Office #24, Jeddah, Kingdom of Saudi Arabia. For questions about these Terms, email us at hello@pright.so. We aim to respond within 48 hours.